One of my favorite stories comes from a customer who sent me an email years ago. I keep these things to re-read when I need a boost. But I think they make great testimonials too, and I've been adding a few little shorter ones to my monthly email missives.

This one is a bit longer, but it's so good I wanted to share it. Just found it yesterday when I was doing a little clearing out of the computer files. Here goes:

I so enjoy your products! I don't know how many years I've been using them, but it's been quite a while. I want to tell you a couple of little stories.A while back, I gave a co-worker a bar of your soap for her birthday. She came in the next week, so excited! She said she had given up using bar soap years ago because she found it so drying but when she took her shower that morning, she had taken off the wrapper of your soap, and used it. She couldn't believe how it made her skin feel! She said when she got out of the shower, she dug the wrapper out of the garbage, read it and found it had olive oil. She was so delighted that I made a copy of your flyer and brought it to her.

Not my customer! Just a gorgeous  woman. — Not my customer! Just a gorgeous woman.

Story number two: I get a massage every two weeks. I started about 11-12 years ago as the practice-dummy for my dear friend who was attending massage school. It felt so good, that I've kept it up! She always comments on what nice skin I have and I work hard to accept that compliment because as I get older (almost 64 years old now), I'm getting age spots and little dry bumps, etc. About six weeks ago, she commented that my skin was so dry and asked if I had changed soap? I thought for a moment and said that I had changed soaps in the shower -- that I was using a free sample of the new Dove Moisturizing bar that I had received in the mail.
She said, "Well, go back to what you were using, because it was better for your skin." Then, I remembered what my co-worker had said (I have to admit that I have never really looked at the ingredients of your soap) about the olive oil. I went home, and tossed the Dove and put a new "Breakfast Soap" in the shower. I also mailed her a bar from the stash I keep on hand, along with a copy of your flyer. She's going to order some for her daughter, who has dry skin.
Yesterday, I went for my massage and she immediately commented that my skin was back to "normal"!! - N.R.

I'm so grateful to have happy customers!! Do you have a story to share about any of our products? Have you tried to switch soaps - even (gasp!) back to a store brand? What was that like?